UmbrellaBank.com - Contact Us

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CD Rates

Savings Accounts

PetTrustPlus Savings

Retirement Accounts

Mortgages

Credit Cards

Other Services

About Us

New South Federal

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Customer Service

Customer Service Phone and Fax Numbers
New Accounts	1.866.242.9175
General Customer Service	1.866.UMBRELLA (862-7355)
Credit Card Services	1.800.558.3424
Credit Card Rewards Redemption	1.888.229.8864
Lost or Stolen Credit Card	1.800.558.3424
Lost or Stolen ATM/Debit Card	1.866.UMBRELLA (862-7355)
Mortgage Loans	1.877.LOANS.2.U (562-6728)
Toll-Free General Customer Service Fax	1.888.211.5304


E-mail - New and Existing Customers
General Customer Service:	custservice@umbrellabank.com

Please remember that this is an unsecured message while in transit over the Internet. Do not include passwords, account numbers, or other private information.

E-mail - Existing Customers

Existing customers can send us secure e-mail messages from within the Online Banking System. Simply login to your account and select "Message Center", "Contact Us". E-mails sent from within the Online Banking System are secure while in transit to us.

Relevant External Links

www.star-systems.com - This site is to our ATM network partner. Please go this site and use the ATM Locator to find convenient ATMs for general use and even ATMs that offer deposit sharing. With deposit sharing, you will be able to make deposits into your UmbrellaBank deposit accounts using that ATM.

New Accounts

Mail Applications, Signature Cards and Initial Deposits to:
UmbrellaBank.com P.O. Box 101448 Birmingham, AL 35210

Deposit Services Mailing Addresses

Mail Deposits To:

Mail Correspondence To:

Overnight Deposits To:

UmbrellaBank.com
P.O. Box 101448
Birmingham, AL 35210

UmbrellaBank.com
2000 Crestwood Boulevard
Birmingham, AL 35210

Credit Card Payments and Correspondence

Mail Payments To:	Mail Correspondence To:
Cardmember Service PO Box 790408 St Louis, MO 63179-0408	Cardmember Service P.O.Box 6354 Fargo, ND 58125-6352

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